Automatic kiosks set to improve taxi service at Suvarnabhumi Airport


Automatic queue-card kiosks will soon improve people’s access to taxi services at Suvarnabhumi Airport.

“They should reduce waiting time [for taxis],” Colonel Boonchu Klinsakhon said at a press conference. Working in response to the National Council for Peace and Order’s policy, Boonchu – who heads the 2nd Field Artillery Regiment Queen’s Guard – said yesterday efforts to regulate taxi services at Bangkok’s key aviation facility had been progressing.The airport’s general manager Rawewan Netarakavesana said eight kiosks would be installed by the end of next month. “We will install kiosks at Gates 4 and 7 [on the first floor] of the terminal,” she said.

She added that the airport had also sought to improve taxi services by arranging training courses for taxi drivers. “The courses cover English-language skills, respect for traffic laws, and service-mindedness,” Rawewan said.

She added that she hoped taxi services available at Suvarnabhumi would become modern, safe, fast, convenient and accountable.

End to ‘taxi mafia’

Before the NCPO intervened, “mafia-style” operations had reportedly plagued the airport’s taxi services with bribe-paying taxi drivers allowed to select long-haul passengers. Such selective services made it harder for short-haul passengers to get a taxi ride.

A short ride from the airport starts from just Bt35, while a ride to faraway destinations like Pattaya can earn a taxi driver up to Bt3,000.

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